Privacy Policy
This policy explains what personal data we collect, why we use it, how we protect it, and the rights you have.
Your privacy at a glance
- We collect only what we need
- You control your data
- We do not sell personal data
- Receipt data is handled carefully
Who we are
Kind Basket Ltd (“Kind Basket”, “we”, “us”, “our”) is the data controller.
Registered address: [Insert company legal name and address].
What this policy covers
This policy applies to the Kind Basket website and mobile app. It explains what personal data we collect, how we use it, your rights, and how to contact us.
Personal data we may collect
- Account details (name, email, password)
- Contact details
- Shopping lists and preferences
- Device/app usage data
- Location or postcode (if used for local pricing)
- Receipt data (if receipt scanning is enabled)
- Customer support messages
How we collect data
We collect data you provide directly (e.g. when you create an account, contact support, or use app features) and data collected automatically (e.g. device type, usage, cookies, analytics).
Why we use your data
- To provide and improve Kind Basket
- To personalise your experience
- To communicate with you
- To comply with legal obligations
- To protect our users and service
Lawful bases under UK GDPR
We process your data under lawful bases including consent, contract, legal obligation, and legitimate interests.
Receipt scanning and anonymised pricing insights
If you use receipt scanning, we process receipt data to provide pricing insights. Data may be anonymised and aggregated for analytics.
Analytics and product improvement
We use analytics to improve our product and understand usage patterns. Data is anonymised where possible.
Marketing communications and consent
We only send marketing communications if you have given consent. You can opt out at any time.
Sharing data with service providers
We may share data with trusted service providers who help us operate our service. They are required to protect your data and only use it for specified purposes.
Retailer, affiliate and partner integrations
We may share data with retailers or partners if you use integrations. This will be clearly explained and subject to your consent.
International transfers and safeguards
Your data may be transferred outside the UK/EEA with appropriate safeguards in place.
Data retention
We retain your data only as long as necessary for the purposes described. You can request deletion at any time.
Security
We use technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
Children’s privacy
Our service is not intended for children under 16. We do not knowingly collect data from children.
Your UK GDPR rights
- Right to access your data
- Right to rectification
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object
- Right to withdraw consent
Right to complain to the ICO
You have the right to complain to the UK Information Commissioner’s Office (ICO) if you believe your data has been mishandled.
Changes to this policy
We may update this policy from time to time. Significant changes will be communicated clearly.
Contact details
Contact: hello@kindbasket.co.uk
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